FAQs
Products
Are these designs really yours?
Yes! Every printed product is designed in-house by WishBug, using a blend of AI design tools, graphics software, custom illustration, and human curation.
Some are born from pure chaos, others are sparked by things we love. Each one is crafted to inspire joy or induce a mischievous smirk.
How are your items made?
All printed items are printed in the U.S.
We partner with high-quality printing companies to bring our designs to life.
Your items are printed just for you when you order, then shipped straight to your door. This reduces waste and lets us offer endless mischief.
What sizes do you offer?
Most apparel comes in XS–3XL. Size charts are included on every product page. If you’re unsure, feel free to ask before placing your order.
Do your shirts shrink?
Most apparel is pre-shrunk or shrink-resistant. Still, we recommend cold washes and air drying if you want to keep things crisp.
Are receipts included in the package?
Receipts for printed items are sent via email only. Our printing partners send their packages without printed receipts. All your order details arrive by mail perfect for gifting.
As we enhance our store offerings, receipts may be included with your package on non-printed products.
Orders
When will my order be processed?
We begin granting your WishBug order wishes within 1–3 business days. Processing times may vary during peak chaos (a.k.a. holidays).
You’ll receive a confirmation email as soon as it begins production. Didn’t get it? Check spam, then reach out.
Can I make changes to an order after placing it?
Possibly! Email us at
I placed an order but didn’t get a confirmation email?
Check your spam folder. Sometimes joy gets misfiled. If it's not there, email us at
Shipping
How long does shipping take?
Delivery usually takes 3–8 business days once your order is processed. Faster options are available at checkout for select items.
How much is shipping?
Shipping is calculated based on your order weight and delivery speed. Here’s a snapshot:
📦 Economy (5–8 business days): starts at $4.90
📦 Standard (3–4 business days): starts at $6.90
📦 Orders over $75? Free economy shipping on most custom printed items within the U.S.
Why do we charge for shipping?
Instead of raising product prices to “hide” shipping costs (which would mean overcharging most folks), we keep our prices low and only charge exact shipping at checkout.
That means you only pay what it really costs... no fluff, no markup, no invisible elves.
Do you offer international shipping?
Currently, WishBug only ships within the United States. International expansion is on our wish list… stay tuned. Mischief may go global one day.
My order never showed up… now what?
Email us at
Custom Requests
Can I request a custom design?
Yes! Make a wish through our Make a Design Wish button below. We review every submission and grant the most mischievous (and legal) ones first.
Can I request something for a special occasion?
Absolutely! Birthdays, retirements, awkward family reunions, intergalactic treaties... we’re here for all of it.
Just include the date you need it by on our Make a Design Wish form, and we’ll do our best to make the magic happen on time.
Can I request a design on another product?
Yes! Any design you see can be printed on nearly anything… even if it’s not listed in our shop.
If it’s printable, we can probably make it happen. Just fill out our Make a Design Wish button below.
Can I add a name or change text on a product?
It depends on the product. Send us a request through our Make a Design Wish button below and we’ll let you know if it’s doable!
Gifting
Can I send an item as a gift?
Absolutely, just enter the recipient’s address at checkout. The package won’t include pricing.
Do you offer gift wrap or notes?
Not yet, but you can add a message in the order notes, and we’ll do our best to pass it along with flair.
Returns
We’ll gladly replace or refund if:
📦 Your item arrives damaged or defective
📦 The wrong item arrives (unless it’s better than what you ordered… just kidding, we’ll fix it)
📦 Your package goes missing in transit
Each item is made-to-order just for you. That means:
🌱 Less waste
✨ More unique mischief
😭 No warehouse full of regret returns
Please double-check our size charts before ordering (they’re cute and helpful). We cannot accept returns for wrong sizes or change-of-mind.
To start a claim:
Email us at
💌 Your order number
📷 A photo or two if something arrived damaged
✍️ A short description of the issue (bonus points for puns)
All returned items must be unworn and unused. Once confirmed, we’ll issue a replacement or refund, whichever brings you more joy.
Refund terms:
😎 Because each item is custom printed, we cannot accept returns for wrong sizes or change-of-mind.
💰 Refunds go back to your original payment method.
⌛ Processing times vary depending on your bank and how nice the gremlins are feeling.
Payment & Security
What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and Shop Pay. Your secrets (and your card details) are safe with us.
Is your site secure?
Yes. Our site uses industry-standard encryption and secure checkout via Shopify. Your info is more guarded than a dragon’s hoard.
Affiliate Program
Do you have an affiliate program?
We’re building one! Mischief loves company.
If you’re interested in partnering with us, reach out using our Make a Design Wish button below or check back soon for updates
General
Where are you based?
WishBug is proudly built in the U.S. by a small but mighty team fueled by bold ideas, too much caffeine, and a shared love of clever chaos.
Do you have a storefront?
Not yet… your couch is our storefront. We’re fully online, but who knows what future mischief may come?
Still have questions?
Contact us through our Make a Design Wish button below. We’re always happy to help (unless it’s about why your partner doesn’t like your shirt… we can’t help with taste).
Join the Mischief
Why should I sign up for the newsletter?
Because you’re the kind of person who likes getting the good stuff first.
✨ Early product drops
🎁 Exclusive discounts
🪄 Special access to things we don’t post anywhere else
💬 And occasionally, a note worth reading
Sign up at the bottom of any page, or through the Make a Design Wish form.
No spam, pinky promise. Just clever things worth clicking.
Will you share how you’re building all this?
Yes! In fact, we’re creating an entire space for it.
From the tools we use to build WishBug, to the systems that keep it running, to creative tips, tutorials, and behind-the-scenes insights... we’ll be sharing it all soon.
It’ll be a hub for clarity, inspiration, and useful things... for anyone chasing a dream of their own.
© WishBug. Built with clarity, mischief, and care.